FAQs

How long does it take to receive my order?

All Hey Dude Shoes orders placed Monday through Thursday will ship the next business day. Orders placed Friday through Sunday are processed the Monday. Depending on your location and shipping method selected, shipping time can range from 2 to 10 business days.
Tracking your order is fast and easy! Simply click on the link below for up-to-date tracking information on your order. Shipping times may vary due to inventory availability, holidays, and severe weather conditions.

 

How do I get free shipping?

If your order value is greater than $100, you automatically get Free Shipping. You can also subscribe to our newsletter to get a discount code for Free Shipping. Certain shoes are also eligible for Free Next Day / 2 Day Delivery, based off your zip code.

 

Can I return my shoes?

For your convenience, we accept returns for store credit or refund within 30 days of delivery. Once your return is checked in by our team, you’ll be issued a refund or store credit quickly so you purchase another pair of shoes .

 

Do your shoes run true to size?

Some of the Hey Dude Shoes styles may run smaller or larger than other in our collections. It is recommended to read the suggested sizing tips on each product page. Please click on the link below to view the Conversion Chart.

 

WHEN IN DOUBT, FIND THE RIGHT SIZE

WOMEN'S SIZE GUIDE

US EU IN(inches)
5 36 9"
6 37 9.25"
7 38 9.50"
8 39 9.75"
9 40 10"
10 41 10.25"
11 42 10.50"
12 43 10.75"

MEN'S SIZE GUIDE

US EU IN(inches)
7 40 10"
8 41 10.25"
9 42 10.50"
10 43 10.75"
11 44 11"
12 45 11.25"
13 46 11.50"
14 47 11.75"
15 48 12"

YOUTH SIZE GUIDE

US EU IN(inches)
9 28 6.25"
10 29 6.50"
11 30 6.75"
12 31 7"
13 32 7.25"
1 33 8"
2 34 8.25"
3 35 8.50"
4 36 8.75"
5 37 9.12"

Tip: If You usually wear half sizes, we suggest choosing the next size up for the best fit.